Express Data Systems helps assisted living facility do away with scheduling conflicts, cover gaps, and increase quality while raising associate morale.
Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to handle a constant cascade of scheduling changes. Every schedule change generated a stream of unproductive emails, texts, and phone calls that wasted time, confused staff members, and hindered productivity for days at a time.
Suncrest Assisted Living has a labor force of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site workforce means schedules aren’t very flexible and have little room to absorb change, which happens repeatedly.
Unplanned schedule changes resulted in a time-consuming process of sending emails and texts to all qualified employees to find a replacement. Managers were often required to coordinate fractional shift changes to adjust to overlapping availabilities. The result was a domino effect that caused unforeseen consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.
SwipeClock Workforce Management Provides Relief
Searching for a solution, Suncrest turned to Workforce Management Suite. Workforce Management Suite offers simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPlus), with mobile capability for 24/7 anywhere access.
SOLUTION — Workforce Management Suite
• TimeSimplicity for expedited assisted living staff scheduling and mobile coordination.
• TimeWorksPlus for integrated time and attendance tracking.
• Mobile access provides employee access and management control.
Suncrest needed an easy solution that supervisors and other staff members could use without the need for a lot of additional training. TimeSimplicity furnished exactly that, with the additional power of drag-and-drop scheduling, easy schedule change management, and staff member self-help tools that empower staff members to solve scheduling problems with ease.
With Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, creating employee schedules became an easy matter of drag-and-drop. Scheduling conflicts, unplanned overtime, and adequate shift coverage are no longer a headache with built-in warnings that warn managers before a problem occurs.
When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; employees can enter their availability to pick up hours, and trading shifts between associates is as effortless as trading cards. Managers only need to confirm swaps for stress-free schedule adjustments.
One of the most appreciated features for Suncrest is the ability to empower team members with mobile access. With the Employee Self Service (ESS) portal, associates are able to view their schedule, request time off, view accruals, and review their time cards. They no longer need to call a manager for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of employees working all hours of the day and a real timesaver for managers.
PBJ Made Easy
All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) standards. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Workforce Management Suite to effortlessly track the data and prepare accurate reports. Suncrest supervisors are sleeping better at night knowing that PBJ compliance is automated with Express Data Systems Workforce Management Suite.
Cost Savings, Improved Performance, and Boosted Morale
Managers using Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. In addition, Suncrest Assisted Living will go one further and tell you that associate empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Cheerful employees leads to better care for residents, increased productivity, and a healthier bottom line.
Express Data Systems offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and organization.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our Express Data Systems ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.